If all else fails, uninstall the software. Double-check that yours is in the right position if you have one. Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly. You’ll also want to make sure the box for the device’s microphone is checked. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. After that, click the lock icon and enter your password to make changes. Open System Preferences and select Security and Privacy. From there, scroll down to let desktop apps access your camera, and make sure that the toggle switch is On. In Windows 11, type Webcam in the Start Menu and click the Camera Privacy Settings link. In the same way, you can also search for Microphone and choose Microphone Privacy Settings to do the same. Scroll down, and you’ll see the list of Microsoft Store and desktop applications that are allowed to use your webcam.įor non-Microsoft Store apps, like Zoom, you’ll need to make sure the toggle for Allow Desktop Apps to Access Your Camera is switched to the On position. On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access.Įnter “webcam” in the taskbar search box and select C hoose Which Apps Can Access Your Camera from the menu. You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam. If you’re on a Windows 10 or Windows 11 PC or Mac, the webcam might be blocked. Sometimes, the problem might not be Zoom at all. Once open, you can join a test call on the Zoom application and follow the instructions on the screen. If your webcam or audio issues persist, you can test your audio and video in Zoom by clicking this link. Zoom may not be able to use the camera if it’s currently being accessed by a different application.

If your webcam isn’t showing up, make sure all other programs that use the webcam are closed. This allows you to join a call with your audio and video automatically enabled. On the pop-up that prompts for a meeting ID just before joining a call, leave the following settings unchecked: If your web camera is not showing up or is selected but not working, try some of these basic tips first.

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